Privacy Policy

This Privacy Policy explains how we process your personal data, including details of the type of data we collect, how your data may be used, shared or disclosed as well as your choices and rights when you open an account at BitcoinInvest.pt

BitcoinInvest.pt is committed to protecting and respecting your personal information. Please read this policy carefully to understand how we will treat your personal data. This Privacy Policy consists of the following:

Data Controller
Information we collect
How we use your personal data
Disclosure of your information
Retention of your information
Data Security
Your rights
Contact us
Changes to the Privacy Policy

The term personal information or personal data in this Privacy Policy refers to information relating to an identified or identifiable natural person.

Data Controller

The Data Controller is BitcoinInvest.pt that is managed by Walter Schonewille, Albufeira.

Information we collect

As part of the order / contacting process we may collect personal data that includes (but is not limited to):
Information you provide through completing forms on our website or communicated through electronic or telephonic means.
Correspondence submitted through our websites, email, telephone or other means
Feedback from any surveys, customer research or similar activities where you may be engaged
From transactions performed through our website or other means

How we use your personal data

We process your personal data on any one or more of the following legal basis:

Necessary for the performance of a contract
A legal obligation to use your data for a particular reason
Your consent

We use personal information collected about you for the following purposes:

Account setup: We use personal information such as your name, email address, phone number, information about your device to set up and administer your account, provide technical and customer support, verify your identity, process payment information and send important account and service information pursuant to our terms and conditions.

Verification: We process your personal information to verify your age and accuracy of your registration details, including disclosure of such information to third parties (e.g. financial institutions and third parties). This is required for the purpose of complying with our legal obligations.

Disclosure of your information

We may share some of your personal information with, or obtain personal data from the following categories of third parties:

If we are under a duty to disclose or share your personal data to comply with any legal obligation or respond to requests from government agencies, including law enforcement and other public authorities.

To enforce or apply our terms and conditions.

To protect our rights, users, systems, and services.

Retention of your information

We keep your data for as long as is necessary for legal or business purposes. We will actively review the information we hold and when there is no longer a customer, legal or business need for us to hold it, we will either delete it securely or in certain cases, anonymize it. Please note that we may be required in certain circumstances to retain your information indefinitely (for example under our procedures on responsible gambling, self-exclusion and AML obligations).

Data Security

We take appropriate measures to protect your personal data against unauthorized access, unlawful use, accidental loss, corruption or destruction. We use technical measures such as encryption, tokenization and password protection to protect your data and the systems they are held in. We also use operational measures to protect the data, for example by limiting the number of people who have access to the databases in which account information is held.

Transfers outside the European Economic Area (EEA)

We will only transfer your personal data to countries which are considered as providing an adequate level of legal protection or where alternative arrangements and further assurance, such as certification schemes are in place to protect your rights which means the recipient must protect the data to the same standards as required within the EEA.

Your rights

You can exercise certain rights with the personal information we process. Such rights include the access or ability to obtain copies of your personal information.

You can also seek to correct, amend or delete your personal information. Further, you can object to, place limitations or restrictions on how your personal information is processed.

Should you be unsatisfied for any reason, on how we manage your personal information you can contact us. If you are unable to reach a satisfactory outcome with us, you have the right to lodge a complaint with the relevant supervisory authority in your country.

Please note:

These rights are not absolute and requests are subject to any applicable legal requirements, including gambling regulations and other legal and ethical reporting or document retention obligations.

Administrative fees maybe imposed where requests are manifestly excessive and/or unfounded

A request processing period of up to 30 days

For more information on these rights you can contact us.

Contact us

If any of your personal information changes, or if you have any questions, comments or requests regarding the protection of your personal data, please contact us by email using our contact page.

Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time and may provide notice of substantial changes through e-or other means. All changes to this Privacy Policy are effective as of the stated “updated” date, and your continued use of the Services after the updated date will constitute acceptance of, and agreement to be bound by, those changes.

Cookie Policy

Cookies are used to deliver a better and more personalized service for our users. This Cookies Policy explains what cookies are, how we used them on our websites and ways to manage their use.

What is a Cookie?

Cookies are small text files containing small amounts of information, sent to and stored on your computer, mobile device or other devices when you visit a website. Cookies are then sent back to the originating website on each subsequent visit or to another website that recognizes that cookie. Cookies are helpful as they allow a website to recognize a user’s device making access and navigation, much easier.

You can find more information about cookies at:

www.allaboutcookies.org
www.aboutcookies.org
www.youronlinechoices.eu

Use of Cookies on the Website

Cookies are used on the Website for a number of reasons. This includes, but is not limited to, the following:

monitor and collect information about activities within the website
assist in prevention of fraud purposes and general safeguarding of privacy

Usage of cookies falls into the following categories:

Session Management – these cookies enable use of the website, managing session information and allow users to navigate through the website.

Functionality – these cookies store information that remembers user specific preferences (e.g. preferred language, media settings).

Fraud Prevention – these cookies store information which assists us preventing fraudulent use of the website.

Tracking – these cookies help us determine how users landed on the website and storing this information. This assists us to manage any affiliate and marketing obligations.

Please note, any links to third party websites will have their own cookies and privacy policies which will control and manage any information you may submit. Should you decide to use any linked third party websites, we advise you read their cookies and privacy policies before proceeding.

Managing Cookies

To delete any cookies stored on your computer or stop cookies which track your browsing activity on the website, you can do so through your browser’s privacy settings (the settings may differ depending on which browser is used). If you require more information on how to disable cookies or change your privacy settings please visit the sites mentioned above.